Salesforce Spring ’24 Release Notes

Welcome to the dynamic world of Salesforce, where innovation never takes a break 🔥.

The Spring ’24 release notes have landed, bringing some really cool of updates that will impact how you navigate and utilize the platform.

Let’s dive into the critical aspects first. For international organizations, the transition from JDK to ICU Locale Codes brings a significant adjustment, especially for Spanish-speaking countries. The clock is ticking ⏰, so understanding the impact now is crucial, as the rolling activation will conclude in 2025. Meanwhile, if your org has a community and you are used to work on the Experience Builder, brace yourselves 😬 for a subtle yet noteworthy change – the swapping of Publish and Preview Buttons for “logical order and consistency”.

If you’ve been relying on SAML for a while, be sure to investigate the SAML Framework migration, as it could potentially disrupt your Single Sign-On (SSO) if left unchecked.

For those who prefer multiple languages, this is your release 🌎! Gen AI has expanded its language support beyond English in some EU and AMER languages.

Now, let’s explore various aspects of Salesforce impacted by this release 🆙

Dynamic Forms and Actions:

• Dynamic Forms now support Cross Object Fields 🔥 (bye bye formula fields extracting information from the related records 👋).
• Dynamic Actions are now managed in the Lightning App Builder and are now compatible with mobile interfaces 📱.
• Translate Related List Labels in Dynamic related lists effortlessly.

Multi-Factor Authentication (MFA) and Email Enhancements:

• MFA enforcement is being pushed for non-compliant users, remaining enabled by default for new organizations.
• Logging emails with Gmail becomes simpler and more user-friendly ( cries in better user experience 🥲 ) .

Mobile App and BULK API:

• The Mobile App becomes more offline-ready, offering increased flexibility for users on the go.
• BULK API introduces the ability to retry with smaller chunks before failing, enhancing efficiency.

Sales and Forecasts:

• Sales professionals receive a new homepage, aligning with the industry-standard reports for a more intuitive and out-of-the-box experience.
• Forecasts become more robust with the ability to group, view in tabs and display adjustments alongside original data columns.

Service Enhancements:

• Email to Case gets some really cool improvements 🔥, ensuring a smoother and more efficient process for handling customer inquiries.
• Status-Based Capacity and Block Sensitive Data are now available in MIAW (Messaging for In-App and Web Optimization).
• Chat functionality sees improvements, allowing to populate the Pre-chart form, and you can hide your agents name now 🥷.
• Salesforce hints at potential integration with other chat platforms with the new Partner Messaging ( now in Beta 🐛).

Flows Unleashed:

• Introducing the new repeater component in Flows, allowing users to flexibly add one or multiple instances of data on a single screen, returning a collection (time to leave those LWC or tricky flows to mimic this 🤘 ).
• DataTable no longer clears selections after each search, providing a more seamless user experience.
• HTTPCallouts now receive auto-configuration via external calls for added convenience.
• Event-Triggered Flows can now run as the Default Workflow User, allowing for async admin-privileged actions.
• Flows now allow saving with errors, offering flexibility for ongoing configurations ( This is a highly questionable practice from my point of view 🫠).
• Einstein Activity Capture and Einstein Conversation Insights now trigger flows 🤯, allowing for customized flows based on activity or insight data.

Analytics Revolution:

• Dashboard and Reports user-friendliness takes a leap, with increased dashboard filters, allowing to edit report filters without deleting them, and the ability to rearrange multiple columns simultaneously on reports 🙏🏻.

Development and Beyond:

• The Ant Migration Tool takes a bow, marking its deprecation, but hey we have Salesforce CLI steps in to cover its functions 💪🏼.
• Apex developers celebrate the introduction of Null Coalescing, bringing joy to development.
• UUID v4 Generation adds a new dimension to unique identifier creation ( time to deprecate that stack exchange code 🤣 ).
• Salesforce introduces Custom Component Instrumentation API, allowing viewing of custom component logs on the browser console.
• Mobile LWCs now support Biometric Auth via Mobile Publisher, enhancing security features.
• The Token Exchange Flow and OAuth 2.0 flow changes signal a shift towards using External Apps for various applications.

In conclusion, the Salesforce Sprint ’24 release unfolds as a comprehensive upgrade, touching on critical, general, service, flow, analytics, and development aspects. Whether you’re a seasoned admin, developer, or user, these updates promise to enhance your Salesforce journey.

Stay tuned 📡, embrace the changes, and unlock the full potential of the Salesforce ecosystem.

And remember ☝️, as the Salesforce landscape evolves, so does your toolkit for success 🚀.

Happy exploring!