What’s it like to work with Go Nimbly?
It’s AWESOME. We want to be an extension of your team, and we never want you to dread hopping on a call with us. That’s why we try to live our brand pillars everyday: we work hard to be human, bold, and crafted.
Human: Our work has a personal, human touch. We’re inviting and not overly formal.
Bold: We tell the truth and we’re not afraid to make an impact.
Crafted: We pay attention to detail. Our work is thoughtful without being labored over.
What are the values of the Go Nimbly team?
Go Nimbly has 4 key company values. You should see your revenue operations consultants living them every day.
1. Be a Leader
example: Make sure that everyone around is following process.
2. Value Long Term Over Short Term
example: Don’t build anything that will not sustain the growth of the company–even if it works today.
3. Show Your Work
example: Back up your recommendations with reasoning.
4. Take it to the Finish Line
example: Nothing is valuable if users are not enabled to use it.
How will we collaborate and communicate?
Communicating with us should be easy; after all, we always aim to be human. We use several channels with our customers. Most frequently: Slack, Email, and Dropbox.
When collaborating, we either arrange to come onsite or have you meet us at our office. If remote, we use Zoom.
Collaboration is a pillar of what makes Revenue Operations successful. We also work hard to collaborate with each other as a team. We find that it is rare for us to do a workstream that doesn’t affect multiple teams or systems.
What’s our first month like?
During the first month of your engagement, we’ll be collaborating with you to get a crash course on your business. Typically, we do the following workshops & exercises:
1. Kickoff Call
2. Business Process Review
3. Tech Audit
4. Rep Rides/Shadowing
5. State of the Business Review
6. Roadmap
What kind of workstreams do you typically do with your customers?
Our goal is to be your Revenue Operations partner. That means we will focus our efforts on the workstreams that impact revenue the most. We also believe that flexibility is important.
We believe that a workstream is worth doing if it influences your pipeline and revenue by increasing its value, velocity, volume or conversion (3VC).
Some workstreams that come up often for our customers are:
- Lead Prioritization and Routing
- SLA Management
- Opportunity Stage Reporting and Updates
- Account Territory Management
- Product Visibility in CRM
What happens if our priorities change?
We’ll change with you. We do not want to work on anything that will not be the most valuable thing to the business. That said, one of our values is take it to the finish line. We may advise that we wrap up or deploy what is being worked on – or at least create a plan to do so. Nothing is valuable sitting in a sandbox.
Durability Testing: 5 Reasons You Should Be Doing It Now
Being a revenue operator involves a whole lot of testing stuff. A/B tests, experimenting with sales messaging and cadences, product testing—these things are all pretty much a given in the SaaS industry today. However, one thing companies don’t always do is apply the...
Mapping Your Customer Journey: Tips for Revenue Operators
How well do you know your customer journey? If you had asked me (a marketer) that question a year ago, my answer would have been much different than it is today. That pretty bowtie you see above is an illustration of our journey stages, but it’s nowhere close to the...
5 Secrets for a Superior, Silo-Free Sales Process
If you've always longed to read an article about sales written by a marketer, you're in luck! That's this article. The reason I'm able to write this? Once you break down the silos that exist between your go-to-market teams, you can look at your sales process the same...
Fuel More Growth Through Marketing: A Chat with Daniel Day
As an account-based marketer, you can impact growth significantly. Our VP of Marketing, Lorena Morales, sat down with Daniel Day, VP Marketing at Rollbar (formerly Sr. Director, ABM at Snowflake), to get his best strategies for aligning with sales, establishing the...
How to Build Your Revenue Operations Team
The third article I ever wrote about revenue operations was about how to build your team. The year was 2018. I’ve learned a lot in the two years since and so, being that knowledge is meant to be shared, here is the 2020 edition of how to build, structure, and manage a...
RevOps Fundamentals: Personal vs. “Personalized” Customer Experience
RevOps and the Customer Experience Revenue Operations is all about creating personalized experiences for your customers, but personalization is more than a throwaway sentence at the beginning of an email. In order to deliver a truly personalized customer experience,...
How to Build a Customer-Focused Revenue Team
Highlights from Kill Your Silos: Episode 1 If you want to know how and why to build a customer-focused revenue team, but don’t have time to watch the whole video, you’ve come to the right place. In this post, I’ll recap all the highlights and most important...
What is Revenue Operations and Why Do You Need It?
An Intro to Revenue Operations For the Love of SaaS If you’re new (or new-ish) to the world of RevOps, consider this your introduction. In this post, we’ll talk about exactly what revenue operations is and why it's fast becoming the way B2B SaaS companies operate. ...
Does It Really Matter Who Owns Your RevOps Function?
Who should own your revenue operations function? This feels like one of those questions that’s always floating around in different places and everyone assumes it’s been answered a thousand times. Maybe it has. Still, we’re gonna answer it right here, right now,...
Revenue Operations for B2B SaaS in 2021
Well, we did it. We made it to 2021 and we’re extremely ready to bring all our Revenue Operations energy with us. One thing we want to stress —particularly for B2B SaaS companies—is that this is the perfect time to adjust the lens through which you look at your...
The RevOps Roadmap: How to Sell, Utilize, and Master Yours
The Purpose of a RevOps Roadmap Let’s start with what a RevOps roadmap is not. It is not a list of projects you want to complete. It’s not a document you create and never update again. It’s not a set-in-stone plan. It’s not a threat to your agility and...
RevOps for CMOs: Kill Your Silos Ep. 2 Recap
Welcome to our recap of the highlights from Kill Yr Silos Episode 2! When we talk about RevOps, our focus is on how to make the go-to-market operations and strategy less about the specific functions and more about looking at the buying experience holistically. That's...
Curious Operators: Kill Your Silos Ep. 1 Recap
It's the inaugural episode of our punk rock RevOps show, Kill Yr Silos! Here, our CEO Jason talks to Andrew Lobb, Director of RevOps at Zinier. We went ahead and covered all the highlights from the episode for all the curious operators out there. Operators &...
The Future of Revenue Operations: Research & Insights
Particularly in the SaaS industry, there’s always a lot of talk about “the future of” various things. We’ve seen it with remote work, AI, and pretty much every revenue-generating role in a business. As it happens, we’ve also been asked several times to talk about what...
Measuring RevOps Impact & Maturity Over Time
The Million Dollar Question About the Impact of Revops How long does it take to become an intentional revenue operations organization? If only there was a way to answer that. Realistically, it depends entirely on the specifics of a business, the gaps that exist, and...
Revenue Operations Org Structure: Beyond Go-To-Market
Where Do Functions Beyond GTM Belong in a RevOps Org? Revenue Operations brings together the go-to-market operations functions of a business—this we know. We also know that the purpose of that unification is to get the revenue team aligned on strategy in order to...
5 Signs Silos Are Killing Your RevOps Strategy
RevOps = Silo-Breaking When it comes to implementing a RevOps strategy, there’s usually a lot of focus on the goal of alignment across your go-to-market functions. The reason for that is simple: when your revenue team is siloed, it causes gaps to form along your...
Recent Comments