FAQs: You’ve Got Questions, We’ve Got Answers

What’s it like to work with Go Nimbly?

It’s AWESOME. We want to be an extension of your team, and we never want you to dread hopping on a call with us. That’s why we try to live our brand pillars everyday: we work hard to be human, bold, and crafted. 

Human: Our work has a personal, human touch. We’re inviting and not overly formal. 

Bold: We tell the truth and we’re not afraid to make an impact.

Crafted: We pay attention to detail. Our work is thoughtful without being labored over.

 

What are the values of the Go Nimbly team?

Go Nimbly has 4 key company values. You should see your revenue operations consultants living them every day. 

1. Be a Leader

example: Make sure that everyone around is following process.

2. Value Long Term Over Short Term

example: Don’t build anything that will not sustain the growth of the company–even if it works today.

3. Show Your Work

example: Back up your recommendations with reasoning. 

4. Take it to the Finish Line

example: Nothing is valuable if users are not enabled to use it.

How will we collaborate and communicate?

Communicating with us should be easy; after all, we always aim to be human. We use several channels with our customers. Most frequently: Slack, Email, and Dropbox. 

When collaborating, we either arrange to come onsite or have you meet us at our office. If remote, we use Zoom. 

Collaboration is a pillar of what makes Revenue Operations successful. We also work hard to collaborate with each other as a team. We find that it is rare for us to do a workstream that doesn’t affect multiple teams or systems. 

 

What’s our first month like?

During the first month of your engagement, we’ll be collaborating with you to get a crash course on your business. Typically, we do the following workshops & exercises:

1. Kickoff Call

2. Business Process Review

3. Tech Audit

4. Rep Rides/Shadowing

5. State of the Business Review

6. Roadmap

What kind of workstreams do you typically do with your customers?

Our goal is to be your Revenue Operations partner. That means we will focus our efforts on the workstreams that impact revenue the most. We also believe that flexibility is important. 

We believe that a workstream is worth doing if it influences your pipeline and revenue by increasing its value, velocity, volume or conversion (3VC). 

Some workstreams that come up often for our customers are:

• Lead Prioritization and Routing
• SLA Management
• Opportunity Stage Reporting and Updates
• Account Territory Management
• Product Visibility in CRM

 

What happens if our priorities change? 

We’ll change with you. We do not want to work on anything that will not be the most valuable thing to the business. That said, one of our values is take it to the finish line. We may advise that we wrap up or deploy what is being worked on – or at least create a plan to do so. Nothing is valuable sitting in a sandbox.