Revenue Operations: A Breakdown

Revenue Operations: A Breakdown

It’s not easy being a buzzword, we imagine. Sometimes, revenue operations seems to be just that—a concept whose meaning has become more confusing over time. So, we figured it was time for a good old fashioned revenue operations breakdown.  About a year ago, we...
Real SaaS Metrics: Saying Goodbye to Vanity Metrics

Real SaaS Metrics: Saying Goodbye to Vanity Metrics

We’re about to say some bold things about metrics in this post. Things that challenge long-held beliefs about which metrics are actually important. Things that would require the SaaS industry to rewrite a vocabulary we’ve all become comfortable with. We’re...
Churn No More: Secrets for Retention & Growth

Churn No More: Secrets for Retention & Growth

.Churn is not the problem, it’s a symptom. To stem the flow of customers leaving your product or service, you need to assess your business holistically. See where the gaps are and close them. Here, we’ll discuss some causes of early and mid-stage churn, and how...
Content Tips: 4 Ways to Nail Your Messaging Now

Content Tips: 4 Ways to Nail Your Messaging Now

o tBContent is really important, especially right now. To really nail it, you need to know how to approach messaging. It has to be human without being too self-centered. It has to be empathetic without dwelling or assuming. It has to position you as an expert without...
Operational Roadmap: Why You Need One

Operational Roadmap: Why You Need One

A Does your organization have an actionable operational roadmap? Whether your answer is ‘yes’ or ‘no’, this post is for you. We’ve worked with a lot of SaaS companies, and neither scenario is uncommon. Those in favor of roadmaps are generally good at turning their...
Go Nimbly: The Revenue Operations Company

Go Nimbly: The Revenue Operations Company

 What is a Revenue Operations Company? Glad you asked! Go Nimbly works with SaaS companies to find and fix gaps in their customer experience through Revenue Operations.   Gap-first thinking is the key to doing the right work. That’s the work that closes...