How to Build Your Revenue Operations Team

How to Build Your Revenue Operations Team

The third article I ever wrote about revenue operations was about how to build your team. The year was 2018. I’ve learned a lot in the two years since and so, being that knowledge is meant to be shared, here is the 2020 edition of how to build, structure, and manage a...
Creating a Personalized Customer Experience

Creating a Personalized Customer Experience

RevOps and the Customer Experience Revenue Operations is all about creating personalized experiences for your customers, but personalization is more than a throwaway sentence at the beginning of an email. In order to deliver a truly personalized customer experience,...
How to Build a Customer-Focused Revenue Team

How to Build a Customer-Focused Revenue Team

  Highlights from Kill Your Silos: Episode 1   If you want to know how and why to build a customer-focused revenue team, but don’t have time to watch the whole video, you’ve come to the right place. In this post, I’ll recap all the highlights and most important...